Make it easier for customers to find and buy.

Define how your shop needs to work

The project starts with your product range, business process and customer needs. We review the functions required to present products and support a purchase.

We agree the software approach and any integrations before development. Payment, delivery and business system requirements belong in the project scope.

Connect design with functionality

Product information, navigation and the purchase journey need to work together. The design should help customers understand the offer and complete the next step.

The proposal defines the modules, content responsibilities, testing and support. There is no single fixed price for every e-commerce project.

Plan the work behind each order

Product search, filters, prices, availability and delivery information need to support the purchase journey. We also define what happens when payment fails, stock changes or an order is cancelled.

If your business uses multiple warehouses, customer groups or price lists, we agree where these rules will be managed.

Check integration requirements

For accounting or ERP systems such as Logo, Netsis or Mikro, we define which product, stock, price and order data needs to move between systems. Feasibility depends on the software version, licence and available API access.

We review payment and delivery providers in the same way. If an existing commerce platform or specialist partner is used, the proposal separates Grimor’s design and development work from the provider’s licence, setup and support responsibilities.

Use evidence to plan improvements

Where measurement is included, we distinguish product discovery, adding an item to the basket and completing payment. We use the agreed data to identify problems and plan improvements. A design change does not guarantee an increase in sales.